Shipping Policies


Shipping Policy:

We’re so excited to get our treats into the paws of your fluffy friends! Here’s everything you need to know about our shipping process:

 



 

Processing Time:



  • Orders are processed within 1–3 business days
  • We do not ship on weekends or holidays
  • You’ll receive a confirmation email with tracking info once your order ships





Shipping Options & Delivery Times



USA Shipping:


  • Standard: 3–7 business days
  • Expedited options available at checkout



Canada Shipping:


  • Standard: 5–12 business days
  • Customs delays may occur



International Shipping:


  • Available to select countries
  • Delivery time: 7–21 business days (varies by location)
  • Duties, customs, and taxes are the buyer’s responsibility






Shipping Rates:



  • Calculated at checkout based on weight, destination, and selected service
  • Free shipping promotions may apply (check our homepage or subscribe to our email list!)






Tracking Your Order:



  • All orders come with tracking
  • You’ll get a tracking number via email once your order ships
  • Use the link provided to track your order anytime






Shipping Delays:



  • Delivery estimates are not guaranteed
  • Weather, holidays, or carrier delays may impact delivery times
  • If your order is significantly delayed, contact us and we’ll look into it






Address Issues:



  • Please double-check your shipping address before submitting your order
  • We are not responsible for delays or lost packages due to incorrect addresses
  • If you made a mistake, email us ASAP—we’ll do our best to fix it before shipping






Damaged or Lost Packages:



  • If your order arrives damaged or goes missing:
    • Email us at [@allbunneetreats@gmail.com] within 7 days of the marked delivery date
    • Include your order number and photos (if applicable)
    • We’ll do our best to resolve the issue quickly






Eco-Friendly Packaging



  • We use recyclable and minimal packaging whenever possible
  • Our goal: great treats for pets, with less impact on the planet





Still have questions? Reach out to us at [@allbunneetreats@gmail.com]—we’re happy to help!